Customer 360 - A comprehensive end-to-end picture of customer’s information by aggregating customer's data in a structured format.
Maintenance and Renewal - Consumes and processes renewal coverage, changes to existing coverage due to life event changes, and termination or cancelation of coverage.
Electronic Data Interchange (EDI): - Secure, streamlined, and efficient data transmission process that consumes and processes data from different systems with flexible file format and system connectivity.
Enrollment Reconciliation - Enrollment reconciliation that includes Pre-audit files, Reconciliation Inbound file (RCNI), Comparison between RCNI and Pre-audit files, Reconciliation Outbound file (RCNO), and Enrollment Resolution and Reconciliation (ER&R) files.
Reporting and Analytics - Supports highly configurable reporting tool that can support batch, real time or ad-hoc reporting.