New Features in CustomerEngage
June 21, 2020
The carrier statement mapper provides a new interface for easily uploading carrier statements in CustomerEngage. This feature eliminates the need to separate the carrier statements by various product categories/LOBs or by year.
Users can import the carrier statements downloaded from the Carrier website in MS Excel format directly into CustomerEngage with minimal formatting . They can also save their file structure mappings for future reuse.
The Medicare customer
June 21, 2020
The carrier statement mapper provides a new interface for easily uploading carrier statements in CustomerEngage. This feature eliminates the need to separate the carrier statements by various product categories/LOBs or by year.
Users can import the carrier statements downloaded from the Carrier website in MS Excel format directly into CustomerEngage with minimal formatting . They can also save their file structure mappings for future reuse.