Callback Scheduling and Reminder
Agents can schedule a callback, and the system will set a reminder for the scheduled call.
The agent will receive a reminder message regarding the call indicating that a callback is due at the scheduled time.
Agents will have the option to snooze or dismiss the reminder message through the bell icon.
The ancillary insurance market size in the United States is anticipated to expand at a compound annual growth rate (CAGR) of 9.2% from 2023 to 2028, according to forecasts.
Marketplace-eligible consumers who lose Medicaid and CHIP coverage due to the Unwinding can qualify for the Unwinding SEP between March 31st, 2023, and July 31st, 2024, by submitting or updating an application.
Benefitalign is approved by the Center for Medicare & Medicaid Services (CMS) to offer Phase 3 Enhanced Direct Enrollment (EDE) technology to issuers.