Individual and Families
benefitalign® offers a comprehensive cloud-based SAAS platform and solutions that were natively designed for our Health Plan customers. Each of these solutions can be deployed either as a complete module, or the entire suite can be leveraged as a comprehensive solution. The solution is pre-built and configured with your preferences and business rules once for different line of businesses. Then it is ‘opened for business’ on the web or mobile for your direct consumer experience, private exchanges, small groups, large groups, employers, and brokers. The Individual and Families solution empowers Health Plans to offer branded web and mobile shopping, enrollment, billing and retention experiences.
Shop & Enroll
Help consumers shop and enroll for insurance and benefits. The benefitalign® platform automates processes such as marketing, targeting, and underwriting transparent to the consumer. The web 2.0 based benefitalign® rich interface enables individuals to find online insurance quotes and guides consumers to the plans that are right for them. Its patent-pending plan comparison features facilitate the demystification of the buying experience. Online videos and specific calculators are available to help guide them through to the right plan based on medical and cost savings needs.
Billing and Payment
benefitalign® provides integrated consumer-savvy billing across multiple benefits and insurance products (medical, dental, vision, prescription, etc.). We make the heavy lifting of translating bills and payments to layman-speak and tech-savvy consumer, who may be interacting with these for the ‘first’ time. benefitalign® offers an integrated experience to conduct online and mobile payments for premiums, contributions and cost reductions.
Renewals and Service
benefitalign® facilitates ongoing eServices for individual member, for coverage change to service requests. The platform seamlessly integrates with your enterprise portals/CRM. The patent-pending solution tracks the customer patterns and facilitates the renewals for ongoing retention and relationship.
Engagement and Analytics
benefitalign® offers deep member engagement understanding and insight. The platform can track anonymous consumer behavior on your web and mobile channels to the individual member experiences from shopping, enrolling, services, and fuse that with enterprise claims and service experience to help you deliver the rich engaging informed personalized member experience. We have advanced analytic services to bring the retail insight to the health insurance buying and servicing.
Configured Once and Deployed everywhere
benefitalign® is a native SAAS-based multi-tenant solution that can be configured for each health plan/state specific products, rules, and branding. Once it is configured with your specific rules, the consumer/member experiences may be ‘manifested’ in any portal or mobile interface – your portal, the brokers’, private exchange, or employers.