Individual & Groups
benefitalign® offers a comprehensive multi-carrier cloud-based SAAS platform and solutions that were natively designed for our Health Plan customers. Each of these solutions can be deployed either as a complete module, or the entire suite can be leveraged as a comprehensive solution. The solution is pre-built and configured with Broker’s preferences and business rules once for different line of businesses. Then it is ‘opened for business’ on the web or mobile for your direct consumer experience, private exchanges, small groups, large groups, and employers.
Shop, Quote and Enroll
Help consumers and small groups shop, receive quotes, and enroll for insurance and benefits across multiple carriers/multiple products. The benefitalign® platform automates processes such as marketing, targeting, quoting, and underwriting transparent to the prospect/customer. The web 2.0 based benefitalign® rich interface enables individuals/administrators to find online insurance quotes and guides them to the plans that are right for them. The patent-pending plan comparison features facilitate the demystification of the buying experience. Online videos and specific calculators are available to help to guide them through to the right plan based on medical and cost savings needs.
Empowers Brokers to manage the multiple carriers, multiple products, rates, and quoting; prioritize and manage the pipeline for individuals, and groups to identify major producers, and track performance; ensure compliance to the upcoming regulations at the State and Federal levels.
Billing and Payment
benefitalign® provides integrated consumer-savvy billing across multiple carriers and benefits (medical, dental, vision, prescription, etc.). We make the heavy lifting of translating bills and payments to layman-speak and tech-savvy consumer, who may be interacting with these for the ‘first’ time. benefitalign® offers an integrated experience to conduct online and mobile payments for premiums, contributions and cost reductions.
Renewals and Service
benefitalign® offers for ongoing eServices for individual / member/ group, for coverage changes to service requests. The platform offers seamless integration with your carrier enterprise portals/CRM. The patent-pending solution tracks the customer patterns and facilitates the renewals and open enrollment for ongoing retention and relationships.
Engagement and Analytics
benefitalign® offers deep member engagement understanding and insight. The platform can track anonymous consumer behavior on your web and mobile channels to the individual member experiences from shopping, quoting, enrolling, services, and fuse that with claims and service experience to help you deliver the rich, engaging, informed, personalized member experience. We have advanced analytic services to bring the retail insight into health insurance buying and servicing.
Configured Once and Deployed everywhere
benefitalign® is a native SAAS-based multi-carrier, multi-lines of business solution that can be configured for each health plan’s products, business rules, and broker branding needs. Once benefitalign® is configured with your specific business rules and branding, the consumer/member experiences may be ‘manifested’ in any portal or mobile interface – your portal, the brokers’,private exchanges, or employers.